Privacy Policy

This Privacy Policy describes how 源氏家具株式会社 collects, uses, and discloses your Personal Information when you visit or make a purchase from our websites, including but not limited to Anzhap.eu, Anzhap.de, Anzhap.fr, and Anzhap.uk (collectively, the "Site", "we", "us", or "our"). As a global furniture brand serving customers in the EU and the UK, we are committed to being transparent about how we handle your data in accordance with both EU and UK data protection standards.

1. Information We Collect

Device Information

When you access the Site, we automatically collect certain information about your device to optimize performance and perform analytics.

• Source: Automatically collected via cookies, log files, web beacons, and pixels.
• Data Collected: Browser type, IP address, time zone, cookie data, products viewed, and search terms.
• Purpose: To load the Site accurately and perform site usage analytics.

Order Information

When you access the Site, we automatically collect certain information about your device to optimize performance, perform analytics, and ensure the security of our services.

• Source: Automatically collected via cookies, log files, web beacons, and pixels. (Please see our Cookie Policy for more details on how we manage these technologies.)
• Data Collected: Name, billing/shipping address, payment details (processed securely via SSL), email address, and phone number.
• Purpose: To load the Site accurately, to provide personalized content, and to perform site usage analytics in accordance with applicable data protection laws (EU & UK GDPR).

2. Legal Basis for Processing

Under the GDPR and the UK GDPR, we process your personal data under the following legal bases:

• Contractual Necessity: To fulfill your order, process payments, and ship your furniture to you.
• Legal Obligation: To comply with tax and accounting regulations.
• Legitimate Interests: To improve our products, analyze site performance, and detect fraudulent activity, provided these interests are not overridden by your data protection rights.
• Consent: For marketing communications (including newsletters) and the use of non-essential cookies. You have the right to withdraw your consent at any time through our Cookie Preferences or by contacting us.

3. Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described below:

• Platform: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: [Shopify's Privacy Policy Link].
• Service Providers: We share data with third-party service providers, including payment gateways (e.g., PayPal and Airwallex) and logistics partners, to process payments and deliver your orders.
• Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

International Data Transfers: As our business operations are headquartered in Japan, your Personal Information may be transferred to, stored, and processed in Japan and other countries outside of the European Economic Area (EEA) and the United Kingdom. We take appropriate measures to ensure that your data is protected, including relying on the EU Standard Contractual Clauses (SCCs) and the UK International Data Transfer Agreement (IDTA) / Addendum where applicable, to ensure your information is handled with the same level of protection as required under EU and UK data protection laws.

4. International Data Transfers

As our primary operating entity is located in Japan, your Personal Information will be transferred to, stored, and processed outside of the European Economic Area (EEA) and the United Kingdom (primarily in Japan, and in the United States/Canada via Shopify).

To ensure your data receives an adequate level of protection, we rely on legally recognized transfer mechanisms:

• For transfers from the EEA: We rely on the European Commission’s Standard Contractual Clauses (SCCs).
• For transfers from the UK: We rely on the UK International Data Transfer Agreement (IDTA) or the UK Addendum to the EU Standard Contractual Clauses, as required by the UK GDPR.

These mechanisms ensure that your data is protected to a standard equivalent to the protection provided under EU and UK data protection laws, regardless of where it is processed.

5. Targeted Advertising & Analytics

We use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you.

• Google Analytics: Helps us understand site usage. Opt-out here.
• Shopify Audiences: We use Shopify Audiences to help us show you ads on other platforms that are more relevant to your interests.
• Managing Preferences: In accordance with EU and UK data protection laws, you have the right to opt-out of targeted advertising. You can manage your preferences through our [Cookie Settings] or by visiting the opt-out portals provided by:

Digital Advertising Alliance's opt-out portal

Your Online Choices (UK/EU)

Please note that opting out of targeted advertising does not mean you will stop seeing advertisements; it means that the advertisements you see will no longer be tailored to your specific interests based on your browsing behavior.

6. Automated Decision-Making & Profiling

Our store is hosted on Shopify, which uses limited automated decision-making and profiling to prevent fraudulent transactions (e.g., automated checks to detect payment fraud). This automated processing is performed for security purposes and does not have a significant legal or similarly significant effect on you as an individual customer.

Your Rights: If you believe that an automated decision has unfairly impacted your ability to use our services, you have the right to request human intervention, express your point of view, and contest the decision. You may exercise these rights by contacting us via the email address provided in the "Contact & Data Controller" section.

7. Children's Privacy

The Site is not intended for individuals under the age of 16 (or the applicable age of digital consent in your jurisdiction, which may be 13 in the UK or vary by Member State in the EU). We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at support@Anzhap.eu to request deletion.

8. Your Rights (GDPR)

If you are a resident of the European Economic Area (EEA) or the United Kingdom, you have the following data protection rights:

• Right of Access: You can request copies of your personal data.
• Right to Rectification: You can ask us to correct inaccurate or incomplete information.
• Right to Erasure: You can request that we delete your data ("Right to be forgotten").
• Right to Data Portability: You can ask for your data to be transferred to another organization in a structured, commonly used format.
• Right to Object: You can object to the processing of your data, particularly for direct marketing purposes.
• Post-Mortem Rights (France only): If you are a resident of France, you have the right to set guidelines for the retention, erasure, and communication of your personal data after your death.
• How to Exercise Your Rights: To exercise these rights, please contact us at support@Anzhap.eu.
• Complaints: If you have concerns about how we process your personal data, you have the right to lodge a complaint with the relevant supervisory authority:

   

  For EU residents: Please contact your local Data Protection Authority.

  For UK residents: You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) (www.ico.org.uk).

9. Cookies and Tracking Technologies

When you first visit our Site from the European Economic Area (EEA) or the United Kingdom, we will request your explicit consent to use non-essential cookies via our Cookie Consent Banner. You can change your preferences or withdraw your consent at any time by accessing the cookie settings widget on our Site.

We use the following categories of cookies:

• Strictly Necessary Cookies: Essential for the Site to function and cannot be switched off.
• Functional Cookies: Allow us to provide enhanced functionality and personalization.
• Performance & Analytics Cookies: Help us understand site usage to improve your experience (e.g., Google Analytics).
• Marketing & Advertising Cookies: Used to provide you with relevant advertisements.

You have the right to accept or reject non-essential cookies. Please note that disabling certain cookies may affect your experience on our Site. 

10. Data Retention

We retain your Order Information for 6 to 10 years to comply with international, EU, and UK tax laws (e.g., German HGB/AO, French Commercial Code, and UK HMRC record-keeping requirements) and other applicable accounting reporting requirements. After this legal retention period expires, your personal information will be securely deleted or anonymized.

11. Complaints

If you are not satisfied with our response to your request, or if you believe our processing of your personal data does not comply with applicable data protection laws, you have the right to lodge a complaint with the relevant supervisory authority.

• For residents of the EU: You may lodge a complaint with your local Data Protection Authority (e.g., the CNIL in France or the BfDI in Germany).

• For residents of the UK: You have the right to lodge a complaint with the Information Commissioner’s Office (ICO). You can contact them at https://ico.org.uk/make-a-complaint/ or by calling their helpline.

Last updated: April 17, 2026