Hotel Reception Desks

For most commercial spaces, a reception desk height of 100–110 cm is ideal for the guest-facing transaction counter. This height is perfect for standing interactions and provides a sense of privacy for the receptionist's monitor and paperwork. For the staff work surface, a height of 70–75 cm is recommended to support ergonomic, seated computer work.

A standing reception desk encourages movement, which can improve staff energy levels and posture throughout the day. Psychologically, a standing position can also make the receptionist appear more authoritative and approachable, facilitating better engagement and body language analysis when greeting guests.

To choose the correct reception desk measurements, first consider your staff headcount and the available space. Standard desks typically range from 150–180 cm in width for a single staff member, while larger lobbies may require 245–365 cm or more to accommodate multiple receptionists. Always ensure there is at least 90 cm of clearance behind the desk for staff movement and equipment access.

A high-quality hotel reception desk should balance guest accessibility with functional storage. Look for designs that include integrated cable management to keep the lobby clutter-free, as well as dedicated space for POS terminals, key card encoders, and passport scanners. Additionally, ensure a portion of the desk is accessible-compliant (max 90 cm high) to provide barrier-free access for all guests.

A countertop reception desk typically features a raised transaction ledge that serves as a bridge between the guest and the staff. This design is highly functional as it provides a dedicated area for guests to place luggage or sign documents while keeping the internal workspace organized and hidden from view.

Yes, we do. Whether you require specific brand colours or a desk tailored to fit unique dimensions, we provide a bespoke service. Please send your requirements (space dimensions and colour preferences) to our support email address（support@anzhap.co.uk）, and our design consultants will provide you with a quote and a visualisation.